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ASK LITA 10
Customer First Indicators

Positivity Descriptives & Consumer Experience Scoring

Products

Services

Information

Teamwork

"With teamwork more can get done, quality can be enhanced and follow up timely and most effective.” 

Care

"People respond best when care is given and sincere.  Thoughtfulness is recognized and appreciated.”

Integrity

"Your word is bond.  Integrity leads to trust.  People expect that what is stated can be depended upon.” 

Follow Through

"Follow Through allows effective conclusion.  Chances are that it won't get done well without effective follow through.” 

Inviting

"Everyone wants to feel welcomed.  When people feel invited, more than likely they'll return for more.” 

Passion

"Loving what you do shows up for everyone to see.   Interest in what you do grows at a contagious pace when passion is on display."

Timely

"No one likes delays.  Timeliness can make the valued difference.” 

Responsive

"Communication is only effective when its responsive.” 

Pride

"Feeling good about what you do encourages others to appreciate the results.” 

Proactive

"Anticipation is the best way to be prepared.  Proactive measures make actions more manageable.” 

Disclaimer

Business, product, service and information providers that have been noted by individual testimony, and public facing information, for placing customer satisfaction at the forefront for overall quality, effective communications and timeliness may be invited to list contact information in Ask Lita Business People Directory.  Though, Ask Lita directories and related consumer and business advertising lifestyle publications, including opinions, suggestions and other comments, do not represent Ask Lita endorsement, warranty or any responsibility for outcomes resulting from any business, product, service or information linked as a result of publishing by Lita, member merchants, vendors and providers are required to provide customer first consumer experiences focused on the ten essential ingredients  that can lead to positive customer experiences.  The ten essential ingredients are indicated by a high-level of teamwork, passion, care, timeliness, integrity, responsiveness, follow through, pride, inviting and proactiveness.

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